Effective Date: April 04, 2025
Mindful Living Solutions (“we,” “our,” or “us”) is committed to safeguarding the privacy and security of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable state laws.
This HIPAA Privacy Policy outlines how we collect, use, disclose, and protect your health information through our website www.mlsswf.com (“Site”) and associated services.
1. What Is Protected Health Information (PHI)?
PHI includes individually identifiable health information, such as your medical history, treatment information, insurance data, and any other personal information that relates to your physical or mental health and is collected, stored, or transmitted electronically or otherwise.
2. How We Collect PHI
We may collect PHI through:
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Intake forms submitted via our website
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Appointment scheduling or consultation requests
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Telehealth or wellness session registrations
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Secure email communications
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Payment or billing processes (when linked to health services)
3. Use and Disclosure of PHI
We may use or disclose your PHI for the following purposes:
Treatment
To provide, coordinate, or manage your care, including sharing information with other providers involved in your care.
Payment
To obtain reimbursement for services, confirm insurance coverage, or process billing and payments.
Healthcare Operations
For internal operations such as quality assessment, staff training, compliance audits, and customer service.
With Your Authorization
We will not use or disclose your PHI for purposes not listed above without your explicit, written consent.
As Required by Law
We may disclose PHI without your authorization when required by federal, state, or local law, including for public health, law enforcement, or regulatory purposes.
4. Your HIPAA Privacy Rights
You have the right to:
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Access Your PHI: Request to see or receive a copy of your health records.
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Amend Your PHI: Request corrections to your health records if you believe information is inaccurate.
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Request Restrictions: Ask us to limit how we use or disclose your PHI.
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Request Confidential Communications: Ask us to contact you at a specific location or in a specific manner.
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Receive a Record of Disclosures: Request an accounting of certain disclosures of your PHI.
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File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).
To exercise any of these rights, please contact us in writing at:
Mindful Living Solutions
Email: info@mlsswf.com
Mailing Address: 9410 Fountain Medical Court #201, Bonita Springs, FL 34135
Phone: (239) 317-2398
5. Data Security
We implement strict security measures to protect your PHI, including:
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HIPAA-compliant encrypted storage and transmission
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Secure Socket Layer (SSL) on all web forms
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Access control and authentication measures
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Regular data audits and risk assessments
Despite our efforts, no system is completely secure. We encourage you to contact us directly for sensitive matters and avoid sharing PHI through unsecured channels.
6. Third Parties and Business Associates
We may share PHI with third-party vendors (Business Associates) who perform functions on our behalf. These parties are required to comply with HIPAA and enter into Business Associate Agreements (BAAs) to safeguard your information.
7. Changes to This Policy
We may update this HIPAA Privacy Policy at any time. Updates will be posted on this page with the effective date. Your continued use of our Site after changes are posted signifies your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this HIPAA Privacy Policy or your privacy rights, please contact us at:
Mindful Living Solutions
HIPAA Privacy
Email: info@mlsswf.com
Mailing Address: 9410 Fountain Medical Court #201, Bonita Springs, FL 34135
Phone: (239) 317-2398